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Frequently Asked Questions

Aspire Enterprise users and Aspire Basic users - You should already have a support mechanism in place with a login to our support portal (https://support.searchtechnologies.com). If you don’t know your login details, please contact your account manager.

Aspire Basic users - Please note that the Aspire Community does not include formal maintenance and support. However, questions Questions and feedback are welcome and appreciated at [email protected]Aspire Support group. We’ll do our best to respond in a timely manner. To request a formal support agreement, you’ll need to upgrade to Aspire Enterprise. For upgrade information  contact Search Technologies.

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Use our Web Portal to register and track issues. This Web Portal allows us to track problems and to maintain a repository and knowledgebase for our customers.