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This section describes how to configure a ServiceNow server to allow the Aspire ServiceNow connector to retrieve security ACLs.

In order to follow the steps in this guide, a user with enough permissions to create custom tables and scheduled jobs in the ServiceNow server is required.

Custom tables creation

Two tables are required for the configuration of the server: An “ACL Tables” table and a “ACL Table Users” table:

• Log in to your ServiceNow server instance.
  
  
• In the “Filter Navigator” write the word “Tables”.

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• Under “System Definition”, select the option “Tables”.
  
  
• In the “Tables” page, click on “New”.

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• In the “Tables – New Record” page, specify “ACL Tables” as the label of the table. The system will automatically assign the name of the table to “u_acl_tables”. It is very important that the name of this table be exactly that name so please double check it.

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• At the bottom of “Tables – New Record”, insert a new column with the name “Table”. Set “Type” to “String” and the “Display” value to “true”, then click the “Submit” button. 

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• Back to the “Tables” page, browse to the newly created “ACL Tables” table and set its “Extensible” attribute to “true”.

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• In the “Tables” page, click on “New” again.
  
  
• In the “Tables – New Record” page, specify “ACL Table Users” as the label of the table. The system will automatically assign the name of the table to “u_acl_table_users”. It is very important that the name of this table be exactly that name so please double check this one as well.
  
  
• In the “Extends Table” option browse and select the table we created previously (“ACL Tables”).

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• At the bottom of “Tables – New Record”, insert a new column with the name “User”. Set “Type” to “String” and the “Display” value to “true”, then click the “Submit” button.

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