Field | Required | Default | Multiple | Notes | Example |
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properties | No | - | No | Configuration object |
|
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includeArticles | No | false | No | If set to true, knowledge articles will be crawled and, optionally, attachments for those articles can be crawled too. | true / false |
articlesDisplayUrlBase | No | "/kb_view.do?sysparm_article=" | No | The base display URL for articles. | "/kb_view.do?sysparm_article=" |
useKBSecurity | No | false | No | If set to true, ACLs for articles and attachment are retrieved (requires server configuration). | true / false |
patternField | Yes | - | No | The field to be used when including/excluding articles: 0 = Article Number, 1 = Title.
| 0 / 1 |
includesA | No | - | Yes | The patterns to be used to include articles for the crawl. | "includesA": [ { "pattern": ".*filter1.*" }, { "pattern": ".*filter2.*" } ] |
excludesA | No | - | Yes | the patterns to be used to exclude articles for the crawl. | "excludesA": [ { "pattern": ".*filter1.*" }, { "pattern": ".*filter2.*" } ] |
includeKAItemsAttachments | No | false | No | If set to true, knowledge articles' attachments will be crawled. | true / false |
includeArticlesAttachmentsRegex | No | false | No | If set to true, include/exclude patterns filtering will be allowed for articles' attachments. | true / false |
useMimeType | No | false | No | If set to true, the connector will match the patterns using the mime type of the attachment instead of the file name. | true / false |
includedArticlesAttachmentsFileName | No | - | Yes | The patterns to be used to include article attachments for the crawl. | "includedArticlesAttachmentsFileName": [ { "pattern": ".*filter1.*" }, { "pattern": ".*filter2.*" } ] |
excludedArticlesAttachmentsFileName | No | - | Yes | The patterns to be used to exclude article attachments for the crawl. | "excludedArticlesAttachmentsFileName": [ { "pattern": ".*filter1.*" }, { "pattern": ".*filter2.*" } ] |
includeCatalogItems | No | false | No | If set to true, catalog items will be crawled. | true / false |
includeCatalogModelFields | No | false | No | If set to true, includes the key fields of the model associated to the catalog item. | true / false |
patternFieldCatalog | Yes | - | No | The field to be used when including/excluding catalog items: 2 = Catalog Title, 3 = Short Description.
| 2 / 3 |
includesC | No | - | Yes | The patterns to be used to include catalog items for the crawl. | "includesC": [ { "pattern": ".*filter1.*" }, { "pattern": ".*filter2.*" } ] |
excludesC | No | - | Yes | The patterns to be used to exclude catalog items for the crawl. | "excludesC": [ { "pattern": ".*filter1.*" }, { "pattern": ".*filter2.*" } ] |
includeCatalogItemsAttachments | No | false | No | If set to true, catalog items' attachments will be crawled. | true / false |
includeCatalogItemsAttachmentsRegex | No | false | No | If set to true nclude, include/exclude patterns filtering will be allowed for catalog items' attachments. | true / false |
useMimeTypeForCatalog | No | false | No | If set to true, the connector will match the patterns using the mime type of the attachment instead of the file name. | true / false |
includedCatalogItemsAttachmentsFileName | No | - | Yes | The patterns to be used to include catalog attachments for the crawl. | "includedCatalogItemsAttachmentsFileName": [ { "pattern": ".*filter1.*" }, { "pattern": ".*filter2.*" } ] |
excludedCatalogItemsAttachmentsFileName | No | - | Yes | The patterns to be used to exclude catalog attachments for the crawl. | "excludedCatalogItemsAttachmentsFileName": [ { "pattern": ".*filter1.*" }, { "pattern": ".*filter2.*" } ] |