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The Aspire ServiceNow connector was Salesforce connector was created and tested using the cloud version of ServiceNow. The latest tested version of ServiceNow is: Paris API version Summer '23 (version 57). Organization Edition, Developer Edition.
Before installing the ServiceNow connectorthe Salesforce connector, make sure that:
The connector requires an account with the following roles, to crawl Knowledge content and Catalog Items.
The connector has only been verified with Administrator accounts.
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To access Salesforce, a user account with sufficient privileges must be supplied. It is recommended the account be the site administrator.
Before installing the Aspire Salesforce Connector, make sure that:
You will need all those credentials later, as part of the Salesforce Connector installation.
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To use the TYPEOF statements in the sQueries file (SOQL), you need to enable this feature in your Salesforce instance. |
The Aspire Salesforce connector can run on either Windows or Linux. It uses the REST API over HTTP or HTTPS to communicate with Salesforce.
Salesforce Connector uses the following web services: