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If you’re having issues with Aspire, there are a number of ways you can get help.

  • Solutions to common issues can be found here and here
  • If you’re developing applications, have a look here
  • If you’re developing components, have a look hereYou can find the Javadocs here


    If you’re an Aspire Basic and Enterprise user, you should already have a support mechanism in place with a login to our support portal (https://support.searchtechnologies.com).

    • If you don’t know your login details, please contact your account manager in the first instance.

    If you’re an Aspire Community (Deprecated) user, please note that it does not include formal maintenance and support. However, questions and/or feedback are welcomed and appreciated via email at [email protected]. We’ll do our best to respond in a timely manner.

    If you need a formal support agreement, you’ll need to upgrade to Aspire Enterprise.

    For upgrade information contact Search Technologies


    Troubleshooting

    Troubleshoot


    This section contains the solutions for several common problems regarding Aspire functionality. In case your problem does not appear listed below please send an email at [email protected]. or if you are an Aspire Basic and Enterprise user please access our support portal (https://support.searchtechnologies.com).

    Aspire Solutions


    Include Page
    Aspire Solutions FAQ & Troubleshooting
    Aspire Solutions FAQ & Troubleshooting

     Aspire Development


    Include Page
    Aspire Development FAQ & Troubleshooting
    Aspire Development FAQ & Troubleshooting

    Groovy Scripting


    Include Page
    Groovy Scripting Errors FAQ & ExceptionsTroubleshooting
    Groovy Scripting Errors & Exceptions

    Staging Components

    FAQ & Troubleshooting

    Components


    Include Page
    Components FAQ & Troubleshooting
    Components FAQ & Troubleshooting

    Connectors


    Include Page
    Connectors FAQ & Troubleshooting
    Connectors FAQ & Troubleshooting

    Java


    Include Page
    Java FAQ & Troubleshooting
    Java FAQ & Troubleshooting