Frequently Asked Questions (FAQ) and troubleshooting tips are included below regarding Aspire Connectors and Content Processing. Please note that, when available, each of the Aspire Publishers has a subsection for FAQ & Troubleshooting.
If you have questions or wish to provide feedback, contact the Aspire Support group at [email protected].
Aspire Configuration FAQ
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If you’re an Aspire Enterprise user, you should already have a support mechanism in place with a login to our support portal (https://support.searchtechnologies.com).
If you don’t know your login details, please contact your account manager in the first instance.
If you’re an Aspire Community user, please note that it does not include formal maintenance and support. However, questions and/or feedback are welcome and appreciated via email at [email protected]. We’ll do our best to respond in a timely manner.
If you need a formal support agreement, you’ll need to upgrade to Aspire Enterprise. For upgrade information contact Search Technologies.
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