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If you’re an Aspire Enterprise user, you should already have a support mechanism in place with a login to our support portal (https://support.searchtechnologies.com).

If you don’t know your login details, please contact your account manager in the first instance.

If you’re an Aspire Basic user, please note that it does not include formal maintenance and support.

However, questions and/or feedback are welcome and appreciated via email at [email protected]. We’ll do our best to respond in a timely manner.

If you need a formal support agreement, you’ll need to upgrade to Aspire Enterprise. For upgrade information contact Search Technologies.

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FAQ and troubleshooting tips are included below regarding Aspire Connectors and Content Processing.

Please note that, when available, each of the Publishers has a subsection for FAQ & Troubleshooting.

If you have questions or wish to provide feedback, contact the Aspire Support group at [email protected].

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Configuration FAQ

titleRelated pages

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Aspire Configuration FAQ

Application FAQ & Troubleshooting

Aspire

Development FAQ & Troubleshooting
  • Aspire For Elasticsearch FAQ & Troubleshooting

  • Aspire Solutions FAQ & Troubleshooting

  • Components FAQ & Troubleshooting

  • Connectors FAQ & Troubleshooting

  • Groovy Scripting FAQ & Troubleshooting

  • Java FAQ & Troubleshooting

  • Products and Assets Help

  • Configuration FAQ

    Solutions FAQ


    Troubleshooting

    This section contains the solutions for common problems regarding Aspire functionality. If your problem isn't listed below, please send an email to [email protected], 
    or if you are an 
    Aspire Enterprise user, please access our support portal (https://support.searchtechnologies.com).

    Aspire Solutions

    Include Page
    Aspire Solutions FAQ & Troubleshooting
    Aspire Solutions FAQ & Troubleshooting

    Aspire

    Development FAQ


    Include Page
    Aspire Development FAQ & Troubleshooting
    Aspire Development FAQ & Troubleshooting

    Groovy Scripting FAQ


    Include Page
    Groovy Scripting FAQ & Troubleshooting
    Groovy Scripting FAQ & Troubleshooting

    Components FAQ


    Include Page
    Aspire Components FAQ & Troubleshooting
    Aspire Components FAQ & Troubleshooting

    Connectors FAQ


    Include Page
    Aspire Connectors FAQ & Troubleshooting
    Aspire Connectors FAQ & Troubleshooting

    Java FAQ


    Include Page
    Java FAQ & Troubleshooting
    Java FAQ & Troubleshooting