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Table of Contents

 

If you’re having issues with Aspire, there are a number of ways you can get help.

  • Solutions to common issues can be found here and here
  • If you’re developing applications, have a look here
  • If you’re developing components, have a look here
    • You can find the Javadocs here

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If you’re an Aspire Basic and Enterprise user, you should already have a support mechanism in place with a login to our support portal (https://support.searchtechnologies.com).

  • If you don’t know your login details, please contact your account manager in the first instance.

If you’re an Aspire Community (Deprecated) user, please note that it does not include formal maintenance and support. However, questions and/or feedback are welcomed and appreciated via email at [email protected]. We’ll do our best to respond in a timely manner.

If you need a formal support agreement, you’ll need to upgrade to Aspire Enterprise.

For upgrade information contact Search Technologies


Troubleshooting

Troubleshoot


This section contains the solutions for several common problems regarding Aspire functionality. In case your problem does not appear listed below please send an email at [email protected]. or if you are an Aspire Basic and Enterprise user please access our support portal (https://support.searchtechnologies.com).

 

Aspire Solutions


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Aspire Solutions FAQ & Troubleshooting
Aspire Solutions FAQ & Troubleshooting

 

Staging Components

Aspire Development


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Aspire Development FAQ & Troubleshooting
Aspire Development FAQ & Troubleshooting

Groovy Scripting


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Groovy Scripting FAQ & Troubleshooting
Groovy Scripting FAQ & Troubleshooting

Components


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Components FAQ & Troubleshooting
Components FAQ & Troubleshooting

Connectors


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Connectors FAQ & Troubleshooting
Connectors FAQ & Troubleshooting

Java


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Java FAQ & Troubleshooting
Java FAQ & Troubleshooting