Tips

If you’re an Aspire Basic and Enterprise user, you should already have a support mechanism in place with a login to our support portal (https://support.searchtechnologies.com).

• If you don’t know your login details, please contact your account manager in the first instance.

If you’re an Aspire BasicCommunity (Deprecated) user, please note that it does not include formal maintenance and support. However, questions and/or feedback are welcomed and appreciated via email at [email protected]. We’ll do our best to respond in a timely manner.

If you need a formal support agreement, you’ll need to upgrade to Aspire Enterprise.

FAQs and Troubleshooting Tips

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Troubleshooting

This section contains the solutions for several common problems regarding Aspire functionality. In case your problem does not appear listed below please send an email at [email protected]. or if you are an Aspire Basic and Enterprise user please access our support portal (https://support.searchtechnologies.com).

Aspire Solutions

 Aspire Development

Groovy Scripting

Components

Connectors

Java