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If you’re an Aspire Basic and Enterprise user, you should already have a support mechanism in place with a login to our support portal (https://support.searchtechnologies.com).

If you don’t know your login details, please contact your account manager in the first instance.

If you’re an Aspire BasicCommunity (Deprecated) user, please note that it does not include formal maintenance and support.

However, questions and/or feedback are welcome and appreciated via email at [email protected].
We’ll do our best to respond in a timely manner.

If you need a formal support agreement, you’ll need to upgrade to Aspire Enterprise.
For upgrade information contact Search Technologies.


Troubleshooting


This section contains the solutions for common problems regarding Aspire functionality. If your problem isn't listed below, please send an email to [email protected], 
or if you are an 
Aspire Basic and Enterprise user, please access our support portal (https://support.searchtechnologies.com).

Aspire Solutions


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Aspire Solutions FAQ & Troubleshooting
Aspire Solutions FAQ & Troubleshooting

Aspire Development


Include Page
Aspire Development FAQ & Troubleshooting
Aspire Development FAQ & Troubleshooting

Groovy Scripting


Include Page
Groovy Scripting FAQ & Troubleshooting
Groovy Scripting FAQ & Troubleshooting

Components


Include Page
Components FAQ & Troubleshooting
Components FAQ & Troubleshooting

Connectors


Include Page
Connectors FAQ & Troubleshooting
Connectors FAQ & Troubleshooting

Java


Include Page
Java FAQ & Troubleshooting
Java FAQ & Troubleshooting