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FAQs

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Specific

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Crawls used to work, but now fail with "The parameter is incorrect" exceptions

Check if the following stack trace is on your component logs

Code Block
com.searchtechnologies.aspire.services.AspireException: Couldn't extract subFiles from url: smb://url/. Detailed exception: jcifs.smb.SmbException: The parameter is incorrect.
	at com.searchtechnologies.aspire.components.CIFSSourceInfo.scan(CIFSSourceInfo.java:228)
	at com.searchtechnologies.aspire.scanner.AbstractScanner.scanDirectory(AbstractScanner.java:451)
	at com.searchtechnologies.aspire.scanner.AbstractScanner.scanProcess(AbstractScanner.java:320)
	at com.searchtechnologies.aspire.scanner.AbstractScanner.process(AbstractScanner.java:117)
	at com.searchtechnologies.aspire.application.JobHandlerImpl.runNested(JobHandlerImpl.java:141)
	at com.searchtechnologies.aspire.application.PipelineManagerImpl.process(PipelineManagerImpl.java:204)
	at com.searchtechnologies.aspire.application.JobHandlerImpl.processLocalJobRoute(JobHandlerImpl.java:374)
	at com.searchtechnologies.aspire.application.JobHandlerImpl.runNested(JobHandlerImpl.java:291)
	at com.searchtechnologies.aspire.application.JobHandlerImpl.run(JobHandlerImpl.java:75)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
	at java.lang.Thread.run(Thread.java:662)
Caused by: jcifs.smb.SmbException: The parameter is incorrect.
	at jcifs.smb.SmbTransport.checkStatus(SmbTransport.java:561)
	at jcifs.smb.SmbTransport.send(SmbTransport.java:638)
	at jcifs.smb.SmbSession.send(SmbSession.java:238)
	at jcifs.smb.SmbTree.send(SmbTree.java:119)
	at jcifs.smb.SmbFile.send(SmbFile.java:775)
	at jcifs.smb.SmbFile.doFindFirstNext(SmbFile.java:1986)
	at jcifs.smb.SmbFile.doEnum(SmbFile.java:1738)
	at jcifs.smb.SmbFile.list(SmbFile.java:1709)
	at jcifs.smb.SmbFile.list(SmbFile.java:1606)
	at com.searchtechnologies.aspire.components.CIFSSourceInfo.scan(CIFSSourceInfo.java:215)
	... 11 more

This usually means that the target share was restarted (mounted/unmounted). The underlying connection is cached by the Java Virtual Machine, so a simple restart of Aspire will solve the issue

General 

Include Page
aspire:Connectors FAQ & Troubleshooting
aspire:Connectors FAQ & Troubleshooting

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