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The REST API Connection configuration guidelines can be found here.

ServiceNow Connector's Connection type must always be specified as "servicenow".

The Properties specific to the ServiceNow Connector's Connection are described below.


ServiceNow Connection Properties


FieldRequiredDefaultMultipleNotesExample
propertiesYes-NoConfiguration object
hostYes-NoServiceNow server to be crawled (to be specified without protocol)."myserver.service-now.com"
pageSizeYes-NoNumber of elements per page to be retrieved with the connection.2000
ignoreScanErrorNofalseNoIf set to true, a crawl will stop when a scan error is found.true
cacheEntireUserTableNofalseNoIf set to true, the entire sys_user is cached as opposed to every user being cached when necessary.true
countWithStatsNotrueNoIf set to true, the Aggregate API will be used to get counts of rows from the Knowledge and Category tables.false

Create example


POST /aspire/_api/connections
{
	"type": "servicenow",
	"description": "ServiceNow Test Connection",
	"credential": "e1664b70-b6ca-42c9-bfa1-7d76a18dd8e1",
	"properties": {
		"host": "myserver.service-now.com",
		"pageSize": 1000,
		"ignoreScanError": false,
		"cacheEntireUserTable": false,
		"countWithStats": true
	}
}



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