FAQs

Specific

Which Confluence versions does the connector support?

The connector supports version 5.7 of Confluence.

General This section is the Connector FAQ & Troubleshooting page, if you want to add something here you must add it there 

Troubleshooting

Problem

The connector cannot login with proper credentials

Solution

This can be caused by the captcha settings of the Confluence server, please check the official documentation about captchas and add an exception for the user configured in the connector

https://confluence.atlassian.com/doc/configuring-captcha-for-spam-prevention-169970.html

https://confluence.atlassian.com/doc/configuring-captcha-for-failed-logins-216957808.html

After changing the configuration and doing a manual login the server the issue should be fixed.