Technical
The connector fails with 401 unauthorized and this stack trace:
AspireException(aspire-sharepoint-scanner.scanFailed):
com.searchtechnologies.aspire.services.AspireException: An error ocurred on SharePoint Scanner. Detail: Server was unable to process request. ---> Attempted to perform an unauthorized operation..
at com.searchtechnologies.aspire.components.SharePointScanner.process(SharePointScanner.java:211)
at com.searchtechnologies.aspire.application.JobHandler.runNested(JobHandler.java:120)
at com.searchtechnologies.aspire.application.PipelineManagerImpl.process(PipelineManagerImpl.java:196)
at com.searchtechnologies.aspire.application.JobHandler.localJobRouteProcess(JobHandler.java:354)
at com.searchtechnologies.aspire.application.JobHandler.runNested(JobHandler.java:249)
at com.searchtechnologies.aspire.application.JobHandler.run(JobHandler.java:64)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: javax.xml.ws.soap.SOAPFaultException: Server was unable to process request. ---> Attempted to perform an unauthorized operation.
at com.sun.xml.internal.ws.fault.SOAP11Fault.getProtocolException(Unknown Source)
at com.sun.xml.internal.ws.fault.SOAPFaultBuilder.createException(Unknown Source)
at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(Unknown Source)
at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(Unknown Source)
at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(Unknown Source)
at $Proxy39.getContent(Unknown Source)
at com.searchtechnologies.aspire.components.SharePointScanner.getCurrentChangeToken(SharePointScanner.java:508)
at com.searchtechnologies.aspire.components.SharePointScanner.scan(SharePointScanner.java:436)
at com.searchtechnologies.aspire.components.SharePointScanner.process(SharePointScanner.java:202)
... 8 more
This means that the service account used to access SharePoint content doesn't have enough permissions. In particular, you need to grant FULL READ permissions at Web Application level to the account if you need to proceed. Check above on the required permissions to crawl SharePoint.
Check prerequisites section for more details.
The connectors keeps failing with 401 unauthorized, even when the user has enough permissions.
Make sure the user has enough permissions. You can use the 'Check Permissions' option on the SharePoint site that you want to crawl.