Page tree
Skip to end of metadata
Go to start of metadata

ServiceNow Version.

The Aspire ServiceNow connector was created and tested using the cloud version of ServiceNow. The latest tested version of ServiceNow is: Paris.

Before installing the ServiceNow connector, make sure that:

  • ServiceNow server is visible to the Aspire server.

User Account Requirements

The connector requires an account with the following roles, to crawl Knowledge content and Catalog Items.

  • Knowledge
  • Knowledge_admin
  • Catalog
  • Itil or User_admin

The connector has only been verified with Administrator accounts.

Disable checkingPremium suggestionsDisable checkingPremium suggestions

  • No labels