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The RightNow connector will crawl content from RightNow.

 

Features


Some of the features of the RightNow connector include:

  • Content retrieval through SOAP API


Content Retrieved


The RightNow connector retrieves several types of documents, listed below are the inclusions and exclusions of these documents.

Include

  • Answers
  • Attachments
  • Incidentes


Limitations 


Due to API limitations, RightNow connector has the following limitations:

  • Only non secured documents can be crawled
    • The API does not support user information retrieval.


Anything we should add?

Please let us know.

 

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