FAQs

Specific

No available questions at this moment

Can the Lotus Notes Connector crawl Archive files?

The Lotus Notes Connector can process archive files so the individual files in the archive are able to be published, for more info visit Archive files processing

General 

Why does an incremental crawl last as long as a full crawl?

Some connectors perform incremental crawls based on snapshot files, which are meant to match the exact documents that have been indexed by the connector to the search engine. On an incremental crawl, the connector fully crawls the file system the same way as a full crawl, but it only indexes the modified, new or deleted documents during that crawl.

For a discussion on crawling, see Full & Incremental Crawls.

Save your content source before creating or editing another one

Failing to save a content source before creating or editing another content source can result in an error.

ERROR [aspire]: Exception received attempting to get execute component command com.searchtechnologies.aspire.services.AspireException: Unable to find content source

Save the initial content source before creating or working on another.

Troubleshooting

Problem

Document URLs Contain IPs Instead of DNS Names

Solution

This is a DIIOP configuration issue (see more):
  1. In the Server document, go to the Internet Protocols tab, then the DIIOP tab.
  2. Specify the Internet host name for the server in the Host name/Address field.