FAQs


Specific

Which urls I need for the crawl? 

The connector uses a specific eRoom url with a format like: 

http://<Server_Name>/eRoom/<Facility_Name>/TEST_EROOM

will crawl the complete eRoom named TEST_EROOM

eRoom Connector can crawl archived eRooms?

No, the eRoom Connector only crawl active eRooms in the server. In order to crawl the archived eRooms you need to restore it before.

General 

Why does an incremental crawl last as long as a full crawl?

Some connectors perform incremental crawls based on snapshot files, which are meant to match the exact documents that have been indexed by the connector to the search engine. On an incremental crawl, the connector fully crawls the file system the same way as a full crawl, but it only indexes the modified, new or deleted documents during that crawl.

For a discussion on crawling, see Full & Incremental Crawls.

Save your content source before creating or editing another one

Failing to save a content source before creating or editing another content source can result in an error.

ERROR [aspire]: Exception received attempting to get execute component command com.searchtechnologies.aspire.services.AspireException: Unable to find content source

Save the initial content source before creating or working on another.

Troubleshooting


No available troubleshooting at this moment