You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 7 Next »

FAQs


Specific

What ID is used for indexing?

We use Documentum chronicle_id as the id for indexing because this number stays the same for all versions of one document.

Which version of the document is used for indexing?

Although document can have many versions in Documentum we use only "current" version of the document for indexing



General 

Warning! The question: Why does an incremental crawl last as long as a full crawl is not relevant for this connector! 

Why does an incremental crawl last as long as a full crawl?

Some connectors perform incremental crawls based on snapshot entries, which are meant to match the exact documents that have been indexed by the connector to the search engine. On an incremental crawl, the connector fully crawls the repository the same way as a full crawl, but it only indexes the modified, new or deleted documents during that crawl.

For a discussion on crawling, see Full & Incremental Crawls.


Save your content source before creating or editing another one

Failing to save a content source before creating or editing another content source can result in an error.

ERROR [aspire]: Exception received attempting to get execute component command com.searchtechnologies.aspire.services.AspireException: Unable to find content source

Save the initial content source before creating or working on another.


My connector keeps the same status "Running" and is not doing anything

After a crawl has finished, the connector status may not be updated correctly.  

To confirm this, do the following:

1. In RoboMongo, go to your connector database (like: aspire-nameOfYourConnector).

2. Open the "Status" collection and perform the following query:

db.getCollection('status').find({}).limit(1).sort({$natural:-1})


3, Edit the entry and set the status to "S" (Completed). 


Note:  To see the full options of "Status" values, see MongoDB Collection Status.


My connector is not providing group expansion results

Make sure your connector has a manual scheduler configured for Group Expansion.


1, Go to the Aspire debug console, and look for the respective scheduler (in the fourth table: Aspire Application Scheduler).

2. If you are unsure which scheduler is for Group Expansion, you can check the Schedule Detail.

    • You can identify it with the value: cacheGroups

3.To run the Group Expansion process, click Run.



Troubleshooting


No available troubleshooting at this moment

Problem

Solution


  • No labels