Introduction
The SharePoint Online connector will crawl content from any SharePoint Online site collection URL. The connector will retrieve Sites, Lists, Folders, List Items and Attachments, as well as other pages (in .aspx format). This connector supports SharePoint running in the Microsoft 365 offering.
This is not a Microsoft 365 connector, the individual repository offerings within Microsoft 365, such as OneDrive, Calendar, Tasks, Yammer will have their own connectors.
Environment and Access Requirements
Repository Support
The File System supports crawling the following the repositories
| Repository | Version | Connector Version |
|---|---|---|
| SharePoint | Microsoft 365 | 5.0 |
Account Privileges
The connector offers two authentication options to access the SharePoint REST API: user account or Azure AD application.
User Account
To configure a user crawl account use the following see ServiceNow - Crawl Account Access.
To use a user crawl account on multiple site collections, you'll have to follow the steps on each site collection the access is needed.
Azure AD Application
To configure an Azure AD application for crawling, see ServiceNow - Azure AD Access.
Using an Azure AD Application will grant access to all site collections under the tenant.
Environment Requirements
The connector uses SharePoint's REST API, so the Aspire Worker nodes must have internet access to connect to the Microsoft 365 environment. Optionally, you can configure a proxy on the connector to enable internet access.
Framework and Connector Features
Framework Features
| Name | Supported |
|---|---|
| Content Crawling | yes |
| Identity Crawling | yes |
| Snapshot-based Incrementals | yes |
| Non-snapshot-based Incrementals | yes |
| Document Hierarchy | yes |
Connector Features
The SharePoint Online connector has the following features:
- Item filtering using include and exclude regex patterns. This is based on the item's display url.
- Access Control Lists (acls) fetching, for document level security.
- Support for BCS external lists.
- Performs non-snapshot-based incremental crawling (so that only new/updated documents are indexed) using SharePoint's change log tokens.
Content Crawled
The SharePoint Online connector is able to crawl the following objects:
| Name | Type | Relevant Metadata | Content Fetch & Extraction | Description |
|---|---|---|---|---|
| Sites | container |
| N/A | Any site or subsite underneath a seed. Not the same as the .aspx page for a SharePoint Site |
| Lists | container |
| N/A | Any type of SharePoint list including (but not limited to): Document Libraries, External Lists, Calendars, Task Lists, etc. |
| Folders | container | N/A | List Item Folders found on lists like Document Libraries or Link Lists. | |
ListItems | document | Yes | ListItems can take a number of different formats. For example, documents (pdf, doc, ppt, etc), calendar events or announcements. For more info on how ListItems content types work go to the MSDN article. | |
| Attachments | document | Yes | A document attached to a SharePoint List Item. |
Limitations
Due to API limitations, SharePoint Online connector has the following limitations:
- The connector uses the REST API to access SharePoint database(s) directly; it doesn't use web crawling
- Crawling is only supported using a Site or a List as a root url.
Overview
Content Tools
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