Step 5. Specify if Crawl Standard Objects (Optional)
If checked, only Standard Objects configured in the Queries section will be fetched.
![](/download/attachments/823689759/image-2024-2-19_13-41-42.png?version=1&modificationDate=1708371710217&api=v2)
Step 6. Specify if Crawl Knowledge Articles (Optional)
If checked, Fetch KnowledgeArticles in the Queries section.
- Salesforce Knowledge Article Types: If true, you can select if you want to crawl all article states (Draft, Published and Archived) or only one or two.
- Type of Knowledge Article:
- Generic: Choose Generic for fetching Only standard data
- Specific Types: In case you want specific custom types of Articles. For example: Custom_kav
![](/download/thumbnails/823689759/image-2024-2-19_13-44-20.png?version=1&modificationDate=1708371869048&api=v2)
Step 7. Specify General Configuration.
- Activate the TLS 1.1 and 1.2: Choose the option, if you need the TLS 1.1 and 1.2 for new versions of Salesforce.
- Add ACLs: if enabled, the ACLs will be included in the documents.
- Fetch Attachments: if enabled, knowledge articles' attachments will be crawled.
- Include or Exclude Attachments Using Patterns: enable to allow filtering by using include/exclude patterns for articles' attachments.
- Include Patterns: the patterns to be used to include attachments for the crawl.
- Exclude Patterns: the patterns to be used to exclude attachments from the crawl.
- Patterns for Objects: if enabled, patterns for Standard Objects or Articles could be applied.
- Include Patterns: the patterns to be used to include objects for the crawl using its name.
- Exclude Patterns: the patterns to be used to exclude objects for the crawl using its name.
![](/download/attachments/823689759/image-2024-2-19_13-46-55.png?version=1&modificationDate=1708372023753&api=v2)