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Element | Type | Default | Example | Description | ||
---|---|---|---|---|---|---|
host | String | example.service-now.com | Host name of the service now server. | |||
user | String | [email protected] | Username with enough permissions to index the desired documents. | |||
password | String | Password of the specified user | ||||
pageSize | integer | 1000 | Number of documents retrieved per call to the server | |||
useSecurity | boolean | false | If true the ACL of Knowledge Articles will be add to the documents (Knowledge Base Id) | |||
patternField | String | Article Number | Field for Include or Exclude Pattern | |||
cacheEntireUserTable | boolean | false | If true, the entire table sys_user will be cached in memory, otherwise user info is cache record-by-record. | |||
includeArticles | boolean | true | If true, the Knowledge Articles will be process. | |||
excludedArticlesAttachmentsMimeTypes | String | Knowledge Article's Attachment mime type that should be excluded. | ||||
publicArticles | boolean | true | If true, only crawl public articles | |||
includeCatalogItems | boolean | true | If true, the Catalog Items will be process. | |||
includeCatalogModelFields | boolean | false | If true, the model of the catalog item will be extracted. | |||
includeCatalogItemsAttachments | boolean | false | If true, the connector will crawl Catalog Items' attachments. | |||
excludedCatalogItemsAttachmentsMimeTypes | String | Catalog Item's Attachment mime type that should be excluded. | ||||
articlesDisplayUrlBase | String | /kb_view.do?sysparm_article= | Base Url to be used for creating the Display URL for the Articles. | |||
pField | String | Pattern Field when using include or exclude patterns (Knowledge Articles) | ||||
countWithStats | boolean | true | If true, Aggregate API will be use get the total count of rows for Knowledge and Category tables. | |||
cField | String | Pattern Field when using include or exclude patterns (Catalog Items) | ||||
patternField | int | patternField=0 for Article number patternField=1 for Display Url | ||||
patternFieldCatalog | patternFieldCatalog=2 for Catalog Title patternFieldCatalog=3 for Display Url |