This section lists all configuration parameters available to configure the Service Now Source component.
Element | Type | Default | Example | Description |
---|---|---|---|---|
host | String | example.service-now.com | Host name of the service now server. | |
user | String | [email protected] | Username with enough permissions to index the desired documents. | |
password | String | Password of the specified user | ||
pageSize | integer | 1000 | Number of documents retrieved per call to the server | |
useSecurity | boolean | false | If true the ACL of Knowledge Articles will be add to the documents. | |
patternField | String | Article Number | Field for Include or Exclude Pattern | |
cacheEntireUserTable | boolean | false | If true, the entire table sys_user will be cached in memory, otherwise user info is cache record-by-record. | |
includeArticles | boolean | true | If true, the Knowledge Articles will be process. | |
excludedArticlesAttachmentsMimeTypes | String | Knowledge Article's Attachment mime type that should be excluded. | ||
publicArticles | boolean | true | If true, only crawl public articles | |
includeCatalogItems | boolean | true | If true, the Catalog Items will be process. | |
includeCatalogModelFields | boolean | false | If true, the model of the catalog item will be extracted. | |
includeCatalogItemsAttachments | boolean | false | If true, the connector will crawl Catalog Items' attachments. | |
excludedCatalogItemsAttachmentsMimeTypes | String | Catalog Item's Attachment mime type that should be excluded. | ||
articlesDisplayUrlBase | String | /kb_view.do?sysparm_article= | Base Url to be used for creating the Display URL for the Articles. |